Shipping Policies

Shipping Policy

Thank you for shopping at Zero Quatre . We are committed to providing you with an exceptional shopping experience, and that includes delivering your orders in a timely and efficient manner. Below is our shipping policy:

Shipping Rates & Delivery Times

Standard Shipping:
- Delivery Time: [X–X] business days
- Cost: Free on orders over [$X], or [$X] flat rate for orders under [$X]
Expedited Shipping:
- Delivery Time: [X–X] business days
- Cost: [$X] flat rate
Express Shipping:
- Delivery Time: [X–X] business days
- Cost: [$X] flat rate

Note: Delivery times are estimates and may vary based on your location, holidays, and other factors outside of our control. Please note that business days exclude weekends and public holidays.

Processing Time

Orders are typically processed within [X] business days. Please note that processing times may be longer during peak seasons or special promotions.
You will receive an email notification with tracking information once your order has been shipped.

International Shipping

We currently offer international shipping to the following countries: [list of countries].
International shipping rates and delivery times vary by destination. Please check the checkout page for exact rates and estimates.

Order Tracking

Once your order has shipped, you will receive a tracking number to track your order. Please check your inbox or spam folder for the shipping confirmation email.

Shipping Restrictions

We do not ship to P.O. Boxes or APO/FPO addresses.
We are unable to deliver to certain remote areas. If this applies to your order, we will contact you with further details.

Lost or Damaged Packages

We are not responsible for lost or stolen packages. Once the carrier confirms delivery, the responsibility falls on the customer.
If your order is damaged during transit, please contact our customer service team at [customer service email or phone number] within [X] days of receiving your order to file a claim.